You are the consultant in charge of a tertiary ED. An 87-year-old man has been brought in by ambulance. He had a cardiac arrest whilst the ambulance was ramped and subsequently died. He had been waiting over 3 hours for an acute cubicle.

1. List (6) factors that may have contributed to this outcome. 6 marks

2. State (6) components to your management of this situation. 6 marks